CNM-Managing Challenging Employees

Presenting Organization



Training Partner

Any supervisor knows that not all staff
are created the same.  

Learn techniques to address differing work styles and personalities that can interfere with accomplishing your organization's mission and goals. 

We've all encountered them before: your chronic complainers, negativists, power-trippers and non-communicators. Having these people on your team can also increase stress for all concerned. So, what’s a manager to do?  Do you need to become a psychologist just to get what you need from others? Probably not; but having the tools and techniques covered in this seminar is a good place to start. 

We'll explore:

• Understanding challenging employee situations and behaviors
• Management strategies and giving feedback 
• Approaches help mitigate progressive discipline and termination